Our Policy

AIR Privacy and Security Policy

The Asheville Independent Restaurant Association is committed to protecting your privacy. We use the information we collect or receive, such as your email address, to communicate directly with you. We many send emails containing newsletters, promotions, and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We will not rent or sell your information into third parties outside of AIR and its group companies without your consent. Please remember that your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies. Any payment information made to/or AIR’s behalf will remain secure and never be sold or given to a third party.

We do offer refunds on a case-by-case basis. Submit all refund requests in writing to info@airasheville.org. Please be assured that your item(s) will be shipped in a timely manner and we will determine the most efficient shipping carrier for your order. All AIR Passport orders will include a $2.50 shipping and handling fee to be paid at the time of purchase.