Wicked Weed – Host
Front of House (FOH)

Host Brew Pub and Funkatorium

Wicked Weed Brewing is in search of a Host to join the family. Our Brewpub is ramping up for the busy season and is looking for a friendly addition to our team.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Greet and/or acknowledge guests arriving within 30 seconds and direct guest according to desired needs. If a delay is anticipated, it is communicated to the guest with an apology and an offer of additional services, i.e.: community tables, fire pit and “barrels”, bar
  • Take guest information and quote wait to guests accurately when tables are not immediately available for dining services.
  • Run the floor plan sheet, communicate to scout where to seat guests and pages guests.
  • Seat guests by escorting them to assigned table.
  • Present menus, engage in polite conversation, answer questions, and offer information on all menu items and beverage items and offerings of Wicked Weed Brewing.
  • Answer the phone in accordance with Wicked Weed Brewing’s standards and pass callers to the proper authority.
  • Be knowledgeable with regards to operating hours of Wicked Weed Brewing locations, brewery tours and any promotions/events.
  • Advise GM or MOD of any VIP’s or special requests of guests.
  • Walk through the dining room to ensure guests are satisfied; answer questions, inform servers and bussers of any specific service needs.
  • Handle any guest request or complaints within reason or refer to FOH MOD.
  • Communicate to GM or MOD when aware of intoxicated guests
  • Maintain a clean and organized work area.
  • Clean, organize and stock menus, silverware, pens and paper at host area.
  • Maintain restrooms throughout shift.
  • Interact with guests in and as they leave the restaurant to ensure positive dining experience.
  • Attend pre-shift meetings.
  • Complete opening setup / closing side work and light cleaning projects.

Qualifications – External

THE IDEAL CANDIDATE WILL POSSESS:

  • Previous experience in a restaurant/bar atmosphere checking and verifying ID’s
  • Full service dining room experience
  • Food and craft beer knowledge
  • POS system experience