Host Brew Pub and Funkatorium
Wicked Weed Brewing is in search of a Host to join the family. Our Brewpub is ramping up for the busy season and is looking for a friendly addition to our team.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Greet and/or acknowledge guests arriving within 30 seconds and direct guest according to desired needs. If a delay is anticipated, it is communicated to the guest with an apology and an offer of additional services, i.e.: community tables, fire pit and “barrels”, bar
- Take guest information and quote wait to guests accurately when tables are not immediately available for dining services.
- Run the floor plan sheet, communicate to scout where to seat guests and pages guests.
- Seat guests by escorting them to assigned table.
- Present menus, engage in polite conversation, answer questions, and offer information on all menu items and beverage items and offerings of Wicked Weed Brewing.
- Answer the phone in accordance with Wicked Weed Brewing’s standards and pass callers to the proper authority.
- Be knowledgeable with regards to operating hours of Wicked Weed Brewing locations, brewery tours and any promotions/events.
- Advise GM or MOD of any VIP’s or special requests of guests.
- Walk through the dining room to ensure guests are satisfied; answer questions, inform servers and bussers of any specific service needs.
- Handle any guest request or complaints within reason or refer to FOH MOD.
- Communicate to GM or MOD when aware of intoxicated guests
- Maintain a clean and organized work area.
- Clean, organize and stock menus, silverware, pens and paper at host area.
- Maintain restrooms throughout shift.
- Interact with guests in and as they leave the restaurant to ensure positive dining experience.
- Attend pre-shift meetings.
- Complete opening setup / closing side work and light cleaning projects.
Qualifications – External
THE IDEAL CANDIDATE WILL POSSESS:
- Previous experience in a restaurant/bar atmosphere checking and verifying ID’s
- Full service dining room experience
- Food and craft beer knowledge
- POS system experience