Server at Wicked Weed Brew Pub
Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?
Title: Server
Job Type: Part-Time / Non-Exempt
Department: Pub
Location: Brewpub – 91 Biltmore Avenue, Asheville, NC 28801
Reports To: General Manager/Manager on Duty
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Summary:
At Wicked Weed Brewing, we Craft for Better to create moments that unite people and enrich communities. We strive continuously to create a safe and inclusive workplace while supporting our communities and reducing our environmental impact. We celebrate unique perspectives and experiences that everyone brings, fostering a culture where employees are valued and empowered.
Serving guests with an enthusiastic and friendly attitude and knowledge of Wicked Weed Brewing’s products.
Essential Duties and Responsibilities:
  • Attend pre-shift meetings (line-up).
  • Greet and/or acknowledge guests within 45 seconds, engage in polite conversation, answer questions, and offer information on all menu items and beverage items and offerings of Wicked Weed Brewing (i.e.: new beers, soups and specials).
  • Full knowledge of menu offerings and preparation techniques.
  • Be knowledgeable with regards to operating hours of Wicked Weed Brewing locations, brewery tours and any promotions/events.
  • Take food orders, expediting food, etc. Use seat numbers and pivot points.
  • Follow up with guests using two minute/two bite check-back rule.
  • Advise GM or MOD of any VIP’s or special requests of guests.
  • Serve alcohol to customers responsibly & politely while adhering to training guidelines.
  • Cut off individuals when necessary & communicate to GM and/or FOH MOD.
  • Accurately tender money and give change for purchases.
  • Beer knowledge: Accurately describe all beers on tap & bottles in cooler, compare & contrast beers & styles, know proper glassware and price points.
  • Complete opening setup, maintain running side work and complete closing duties and light cleaning projects.
  • Maintain clean and organized work area / service station.
  • Stock service area with supplies and bus tables.
  • Flexible schedule preferred.
Additional duties may be assigned as necessary.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skills and Abilities:
  • Teamwork
  • Responsibility
  • Dependability
  • Excellent communication skills
  • Effective interpersonal skills
  • Efficient money handling skills
  • Ability to prioritize and multi-task
  • Initiative & proactive disposition
  • Extensive craft beer knowledge
  • Assertive
  • Friendly, positive and approachable
  • Ability to read & write
  • Problem solving skills
  • Craft beer knowledge
Education and/or Experience:
  • Previous experience in a restaurant/bar atmosphere checking and verifying ID’s
  • Full service dining room experience
  • Prior money handling experience
  • POS system experience
  • Cicerone Beer Server certification recommended.
  • Extensive food knowledge.
If you don’t fit all the above Qualifications, please don’t let that stop you from applying!
You may have something special to bring to the table that we forgot to list. Everyone deserves a chance as far as we’re concerned.
Work Environment:
  • Rapid changing flow of business
  • That of a busy brewpub dining area and full service kitchen.
  • Late nights/Early mornings
  • Fast-paced
  • Alcohol serving environment.
  • The employee frequently must work in an environment with a moderate to high noise level.
Physical Demands:
  • Ability to be on your feet for long periods of time standing and/or walking. Walking surfaces may be wet and/or slippery.
  • Ability to frequently sit, stoop, kneel, crouch.
  • Ability to frequently talk, hear, and smell.
  • Ability to lift up to 55 lbs.
  • Ability to carry a server tray with drinks and/or food
  • Ability to frequently reach with hands and arms; use hands to finger, handle or feel objects, tools, or controls
  • Vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits/Perks:
Part time employees at our Brew Pub benefit from the following:
  • 401k with company match
  • Access to free counseling services
  • Annual paid volunteer days
  • Employee Assistance Fund
  • Discounts on merch & food at all our locations
  • Annual company parties and anniversary gifts
  • Outside of work experiences and gatherings put on by the company
  • Beer perks – and more!
At Wicked Weed Brewing our people are our number one asset, and we do our best to make sure our team members feel heard and supported. We’re always trying new things and looking for people who are creative, innovative, and caring. We hope that we are always moving forward and taking our team with us as we navigate the beer industry and build our brand every year. We hope you vibed with this posting, and that our culture and ideals mesh with yours. We can’t wait to meet you and find out what makes you, you. Cheers!