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aloft Hotel Asheville Downtown
This is primarily a position to oversee the PM shift for wXYZ Bar.
About McKibbon Hospitality
From each thoughtful business partnership to the personal details of a guest’s experience, hospitality begins with us.
Across 8 decades of service, we’ve developed, owned and managed nearly 100 hotels, partnering with the largest proprietors in the industry. We measure success by the quality of our work and the personal connections our people make along the way. Innovation is in our DNA, and we’re fueled by a guest-focused commitment to service. We guide every facet of hospitality development and management, from site selection, financing and construction to hotel renovations, openings and operations.
Our legacy is built on a foundation of integrity, anchored in how we value our guests, treat our associates and partners, and give back to our communities. Every McKibbon associate receives on-the-job service, training, and development for career advancement. More often than not, that career advancement happens right here at McKibbon, where more than half of our leadership team members have been promoted from within. As we expand with new brands and as more markets develop every year, the opportunities for growth are endless.
Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home. Contact us today – we’re waiting to hear from you!
What Makes a McKibbon Food and Beverage Manager?
As a key member of the leadership team, the food and beverage manager is accountable for the food and beverage outlets and meeting space. While the focus is to guide the operation of the food and beverage outlets, you also serve as the lead manager during the evening, allowing for exposure to all aspects of the hotel operations. The food and beverage manager is committed to guest satisfaction and providing a great experience for all guests. This position will be primarily responsible for the evening operations of wXYZ and the Kitchen, however as a manager will be expected to work as needed based on business demands.
A Day in the Life:
You will move throughout the facility and monitor the action of food prep and serving areas to ensure that associates are meeting food and beverage quality, brand, and service standards.
You will control the elements that determine profit and loss of the Food and Beverage operations.
You will work with the hotels’ sales team to ensure that all meeting spaces are properly supplied and maintained.
You will coordinate with the Corporate Food and Beverage team in the planning of meals and menus.
You will work with the General Manager and Assistant General Manager on administrative duties, including tracking expenses, maintaining profitability, and invoice input.
You will work with the Corporate Food and Beverage team on product pricing, menus, and wine selection.
You will be responsible for maintaining the inventory of the Food and Beverage Department, like budgeting, food costs, coding invoices, etc.
An Associates or Bachelor’s Degree
3 years’ minimum experience in a beverage/food outlet
Experience in a supervisor or managerial position
Experience working at a hotel establishment (highly desired)
The ability to implement the established menu and service standards
The ability and drive to personify our culture in every interaction with guests and associates
The ability to perform initial and ongoing training of associates
The ability to deliver on the quality of service that guests deserve and expect
Ideal Skills & Qualities:
The ability to communicate in a friendly manner with guests
The ability to create a fun and supportive working environment
Keeping up-to-date with local events and tailoring Food and Beverage operations to enhance guests’ experience in the local community
A conscientious spirit and the drive to excel in every aspect of your duties
The creativity to enhance sales in the lounge and food outlets