Kitchen & Tap Server (part time with partial benefits)

White Labs Kitchen, Brewery & Tap, Inc. melds the science of fermentation with the culinary arts. Pairing our delicious beers with fermented foods! Founded by White Labs Yeast and Fermentation, White Labs Brewing Co. is known for their high-quality, innovative craft beer. The brewery’s evolution began when Dr. Chris White, Founder and CEO, decided to showcase the impact of fermentation. By splitting batches of beer at the fermentation stage with different yeast strains, we create variations of each beer. With access to an unlimited number of yeast strains, White Labs Brewing Co. creates high-quality beers that highlight both classic and new, novel yeast strains through their distinct profile taste and truly scientific experience.

Website: https://whitelabsbrewingco.com/asheville-nc/

White Labs, Inc. offers select benefits for part-time employees, including flexible hours, 401(k), tuition fees reimbursement, and a variety of supplementary benefits (EAP, wellness incentives, financial fitness, discount tickets program, merchandise and festival discounts) through our partner vendors, training and professional development, company events and team-building activities.

This position is looking for someone available Monday – Thursday day and evening shifts.

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The White Labs Kitchen, Brewery, and Tap Server is responsible for providing exceptional service and overall experience for every guest. This role is part time and works various shifts.

Essential Functions & Duties

  • Greets and engages with customers in a friendly manner and provides insightful information about White Labs as well as our food and beverage options
  • Inform guests of specials and menu changes. Be knowledgeable of meals and substitutions
  • Take food and beverage orders from guests and offer suggestions on both
  • Enters orders in our point-of-sale system in accordance with company policy
  • Pours beverages for guests as ordered
  • Delivers food and beverages from kitchen and bar to guests in a timely matter
  • Follows all rules and regulations regarding the service of alcohol
  • Performs side work at the start and end of each shift as required
  • Maintains clean service areas. Tables, seats, floor and window or wall should be cleaned thoroughly after each guest
  • Monitors and observes guests dining experience. Ensure guests are satisfied with the food, service, and experience. Responds promptly and courteously to any requests and notifies management as needed
  • Prepare the final bill, present check to the guest, accept payment, process credit card charges, or make change (if applicable)
  • Be ready and willing to assist fellow servers as situations arise
  • Assists with clearing and resetting tables
  • Attends all scheduled employee meetings and brings suggestions for improvement
  • Follows all safety protocols and food handling requirements
  • Performs other related duties as assigned by the General Manager or manager-on-duty

Necessary Knowledge, Skills and Abilities

  • Previous serving experience required
  • Knowledge of, and passion for fermented food/beverages
  • Cicerone certification a plus
  • Excellent verbal communication skills
  • Possess basic math skills and can handle money and operate a point-of- sale system
  • Bartending and Barbacking Experience Preferred

Physical Demands

Employees typically share a workstation with others in similar positions. Time spent conducting sedentary work is less than 25%. Requires walking, standing, kneeling and/or reaching for more than 75% of the workday. Lifting 30 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds.

Job Type: Part-time

Pay: From $7.25 per hour

Expected hours: 15 – 30 per week

Benefits:

  • 401(k)
  • Employee discount
  • Flexible schedule
  • Paid time off
  • Tuition reimbursement

Restaurant type:

  • Bar
  • Casual dining restaurant

Shift:

  • Day shift
  • Evening shift

Weekly day range:

  • Every weekend
  • Monday to Friday
  • Rotating weekends
  • Weekends as needed

Application Question(s):

  • Are you authorized to work in the United States?

Experience:

  • Restaurant experience: 1 year (Preferred)

Work Location: In person