Floor Manager/Host at Huli Sue’s
Front of House (FOH)

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Job Summary:
We are seeking a highly organized and experienced Floor Manager to join our team. As a Floor Manager, you will be responsible for overseeing the daily operations of our establishment, ensuring excellent customer service, and maintaining a smooth workflow. Your leadership skills and attention to detail will contribute to the success of our restaurant.

Responsibilities:
– Manage and supervise the floor staff, including servers, hosts, and bussers
– Ensure that all staff members adhere to company policies and procedures
– Train new employees on service standards, menu items, and POS system operation
– Monitor dining areas to ensure cleanliness and proper setup
– Coordinate with the kitchen staff to ensure timely food production and delivery
– Handle customer inquiries, complaints, and special requests in a professional manner
– Maintain inventory of supplies and place orders as needed
– Collaborate with the management team to develop strategies for improving service quality and efficiency
– Assist with banquet setup and execution as required

Qualifications:
– Previous experience in shift management or restaurant management is required
– Strong leadership skills with the ability to motivate and inspire a team
– Excellent customer service skills with a friendly and approachable demeanor
– Knowledge of kitchen management procedures and food safety regulations
– Ability to handle high-pressure situations calmly and efficiently
– Strong organizational skills with attention to detail
– Experience in the hospitality industry, preferably in a hotel or restaurant setting

Benefits:
– Competitive salary based on experience level
– Opportunities for career advancement within our organization

If you are a dedicated professional with a passion for hospitality and leadership, we would love to hear from you. Apply now to join our team as a Floor Manager!

Job Type: Part-time

Pay: $19.53 – $25.00 per hour

Expected hours: 20 – 30 per week

Benefits:

  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid training

Experience level:

  • 3 years

Restaurant type:

  • Casual dining restaurant

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift

Weekly day range:

  • Every weekend
  • Monday to Friday

License/Certification:

  • Driver’s License (Preferred)

Shift availability:

  • Night Shift (Required)
  • Day Shift (Preferred)

Ability to Commute:

  • Asheville, NC 28801 (Required)

Ability to Relocate:

  • Asheville, NC 28801: Relocate before starting work (Required)

Work Location: In person