French Broad Chocolate Lounge – Barista/Server

We are looking for individuals who LOVE customer service and are excited to provide an exceptional experience for our guests! If you thrive in a highly interactive and fast-paced environment this might be the fit for you! Pay is $9.41 plus $12-$16 per hour in tips.

FBC Mission

We make awesome chocolate -sourced with integrity, crafted with intention, and served with gratitude.

FBC Core Values

GRIT: resilience/hold steadfast to your goals

Integrity: be a force for good/do the right thing

Growth: face challenges, learn from mistakes, grow

Collaboration: work together/support each other

FBC Public Benefit

To promote sustainable food systems and raise awareness of the challenges in our supply chain

It is the responsibility of all French Broad Chocolates employees to work in the best interest of the team, community, and environment, and in support of FBC’s Mission, Values and Public Benefit

Job Purpose:

The Lounge Service team members are responsible for providing fast, friendly and helpful service to our guests. They share their passion for food, their product knowledge, and FBC company values to guide in guests’ food and beverage selections. They maintain a clean, comfortable, and connected dining ambiance; and provide an overall outstanding experience for all guests.

Responsibilities:
*General Quick Service Restaurant Operations
*Hosting
*Cashier/Guest Service
*Dessert Plating
*Barista/Barista Back
*Expo/Running
*Dining Room Attendance

Qualifications:
*Previous restaurant experience required (1+ year service experience preferred)
*Ability to perform basic math (addition and subtraction)
*Strong written and verbal communication skills
*Flexible and adaptable
*Ability to maintain positivity and composure during all types of situations
*Hardworking, able to multi-task
*Ability to act in a professional and courteous manner
*Alignment with FBC mission, vision, and values

Benefits:
Eligibility for medical, dental, vision benefits with FT roles.
Opportunity to grow with an outstanding chocolate and confections company!

Working conditions:
Position may require evenings, weekends, holidays and overtime as necessary. Mixture of indoor and outdoor work in varying climatic conditions. May be subject to high noise levels. Repetitive tasks with infrequent rest periods.

Physical requirements:
Standing for for extended periods of time, reaching, bends and stoops frequently. Solo lift up to 50# on a regular basis, team lift 70+ lb occasionally with help of cart or dolly.

French Broad Chocolate is an equal opportunity employer and is committed to diversity, equity, and inclusion in our employment practices.

Job Type: Full-time

Pay: $9.41 – $23.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Shift:

  • Day shift
  • Night shift

Weekly day range:

  • Weekends as needed

Experience:

  • Customer Service: 1 year (Preferred)
  • Barista Experience: 1 year (Preferred)

Work Location: In person